Terms & Conditions

Delivery- Delivery is charged at a flat rate of £3.50 per order or free when you spend £20 or more. The estimated time from order to delivery is 7-10 days. Please note: We do not refund missing orders until we have been reimbursed by our delivery company, where we can provide a proof of postage. 

By ordering from our website you understand & agree to this condition of sale. 

Delivery on wholesale orders is charged dependant on weight.

Hot Weather- Please bare in mind that during hot weather the fudge may soften whilst in transit. In this case, remove the fudge from its packaging, lay out on grease proof paper and leave in a cool dry environment & it will firm up. Unfortunately we are unable to refund any melted items so please consider this when ordering during summer months.

Invoices- We don't include a paper invoice with your order. All documents in relation to the order & payment confirmation will be sent digitally.

Refund Policy- Your enjoyment of our products is of paramount importance to us. If you have any concerns with your order, please get in touch with us at customerservice@grumpybrands.co.uk where we will do all we can to resolve any issues.

Payment- All orders are processed by our payment partner Square. 

We are no longer accepting PayPal.

Promotions- We will occasionally run promotions. We reserve the right to cancel these at any time.

Ingredients- All of our products are produced & packed in facilities that handle a variety of allergens & as such any allergy not listed in the ingredients may still be present in traces. If you have a serious allergy or buying for someone who does please contact us first so additional precautions can be put in place.

Best Before- All of our products are labelled as best enjoyed within 60 days of ordering. This is provided the fudge is stored in a cool dry place (not in the fridge though!). 

Weights- All of the weights shown are approximate.